Return Policy

We accept returns within 7 business days of receiving your order. To be eligible for a return or exchange your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need proof of purchase. It will be the buyers responsibility to pay for return expenses such as shipping. After we receive your item, I will issue you a refund or send out your exchange item.

To start a return, or if you have any questions regarding a return or exchange you can contact us at Twistednturquoise@gmail.com or message us on instagram directly. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you wait longer than 7 business days after receiving your order to contact me about a damaged or defective item I will not process a return or exchange. 

Unfortunately, we cannot accept returns on sale items or gift cards.

If you're issued a refund please allow up to 10 business days for the payment to go through. 

We hold the right to deny any returns or exchanges.